Items not included in our returns policy
Unfortunately we are unable to accept returns on the following unwanted items:
- Products that have been personalised, made to order or customised to your requirements
- If you have made a spelling mistake on your order and it has been sentor production
- Non faulty items that are returned to us, in an unsaleable condition.
If the product you have ordered is faulty, you have 2 weeks to return it back to us.
If you have a faulty personalised product, please send us an image of the damage including your order number within a reasonable timeframe.
If personalised orders are returned and found not to be faulty, they will be returned back to you.