Return Policy

Return Policy
Items not included in our returns policy

Unfortunately we are unable to accept returns on the following unwanted items:

  • Products that have been personalised, made to order or customised to your requirements
  • If you have made a spelling mistake on your order and it has been sentor production
  • Non faulty items that are returned to us, in an unsaleable condition.

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Faulty Goods

If the product you have ordered is faulty, you have 2 weeks to return it back to us.

If you have a faulty personalised product, please send us an image of the damage including your order number within a reasonable timeframe.

If personalised orders are returned and found not to be faulty, they will be returned back to you.